Hey guys,
I'm an owner in Bass (Phase 1) and I want to bring up a problem. Perhaps someone here has an idea. My unit is not delivered yet but I managed to sneak in my unit this past weekend only to realize that the kitchen cutout for the fridge is 30 inches while we asked for 33 in the contract ( got signed proof). I contacted the responsible for the interior and she told me that the store where they get the included appliances told them I will take the standard fridge of 30. That is true, but the store is aware, and I have email proofs, that that standard 30 inch fridge would go in my old condo unit. Plus my contract stated clearly 33 inches for a larger fridge which I already own. Bass tried to deny responsibility and finally came back today with an offer of 3 choices:
- they aknowledge their error and make the width to fit a 33 inch fridge but leave the height untouched at standard (whatever that is..probably 68ish). My fridge is 70.5...
- I pay to have the height changed also. no idea how much. she can give me a quote.
- I take a 30 inch fridge.
WTF? Isn't it implied that a 33 inch fridge requires a higher clearance? They always ask for width, which I gave to her and she put in the contract... I know this is a technicality they are trying to pull ..but do I have any recourse? Any advice is appreciated.
Thanks,
UPDATE: Spoke to Mr Musto and basically no luck. He admitted to making a mistake and not confirming with us the change from 33 to 30, and he's willing to change it back to 33 at no charge. However he says I never mentioned the height so they assumed standard..if I want more, I pay. I thought that by saying 33" implies it's not a standard...I guess I was wrong. next time i'll mention everything..including the weight of the fridge